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Last updated: June 10, 2023

These Terms and Conditions (the “Terms”) govern your access to and use of the UnZend website (unzend.net) and our software and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1) Who We Are

UnZend provides an offline PHP decoder that helps customers decode ionCube® and SourceGuardian®-encrypted PHP files on their own machines. No file uploads are required to use the software.

2) Eligibility

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.
  • If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

3) Your Account

  • You may need an account to purchase or access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  • You must provide accurate and complete information and keep it up to date.

4) Our Services

  • Offline software. The decoder is designed to run locally on your device; files you process are not uploaded to UnZend’s servers.
  • Supported platforms and versions. Supported environments and encoding/loader versions are listed on the website and may change from time to time.
  • Plans and features. Plan tiers, device limits, update periods, batch limits, CLI access, and support levels are described on the Pricing page at the time of purchase. See Pricing for details.

5) License Grant

Subject to your continual compliance with these Terms and any applicable order or invoice, UnZend grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the software included with your plan for your internal business or personal use on the number of devices and for the update period specified for your plan.

5.1 License Restrictions

  • Do not copy, distribute, sell, lease, sublicense, or otherwise transfer the software or license keys to any third party.
  • Do not attempt to bypass, modify, or tamper with license enforcement or technical protections.
  • Do not reverse engineer, decompile, or disassemble any part of the software except to the extent such activity is expressly permitted by applicable law notwithstanding this limitation.

6) Lawful Use Only

  • Your responsibility. You are solely responsible for ensuring you have the legal right to decode any code you process. You may only decode code that you own or for which you have explicit written permission from the rights holder.
  • Prohibited conduct. You must not use the Services to infringe intellectual property rights; to create, distribute, or facilitate malware; or in any unlawful, harmful, or abusive manner.

7) Purchases, Payments, and Taxes

  • Payment methods. We currently accept cryptocurrency payments only. Specific instructions are provided during checkout.
  • Pricing. Prices are shown on the Pricing page and may change at any time before purchase. The price you pay is the price displayed at checkout.
  • Order completion. An order is completed when the applicable network confirms your cryptocurrency payment and our system can attribute the payment to your order.
  • Taxes. Prices generally exclude taxes. You are responsible for any sales, use, VAT, GST, or other taxes and duties applicable to your purchase, other than taxes based on UnZend’s net income.

7.1 Refunds and Right of Withdrawal

  • All sales are final. Due to the nature of digital licenses and the irreversible nature of cryptocurrency payments, purchases are generally non-refundable once a license key or download link has been made available.
  • EEA/UK consumers. If you are a consumer in the EEA or UK, you may have a statutory right to withdraw from certain online purchases within 14 days. By requesting immediate delivery, activation, or download of the software during the withdrawal period, you expressly consent to immediate performance and acknowledge that you will lose your right of withdrawal once delivery or activation begins.
  • Mistaken or duplicate payments. If you believe you made a duplicate payment, please contact us promptly via Contact Us.

8) Updates and Support

  • Updates. Access to software updates is provided for the period included with your plan (for example, 6 or 12 months, or lifetime for specific tiers). After the included period, continued updates may require renewal or an upgrade.
  • Support. Support level depends on your plan. We may reasonably limit or prioritize support to maintain service quality.

9) Intellectual Property

  • The Services, software, documentation, logos, and all related intellectual property are owned by UnZend or its licensors and are protected by law.
  • All third-party names and marks (including ionCube and SourceGuardian) are the property of their respective owners and are used for identification only. No endorsement or affiliation is implied.

10) Privacy

Please review our Privacy Policy for information about how we collect and use data. Because the software operates offline and locally, files you process with the decoder are not uploaded to UnZend servers.

11) Warranty Disclaimer

The Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, UnZend disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that the Services will be error-free, uninterrupted, or that decoded output will meet your requirements or be suitable for any particular purpose.

12) Limitation of Liability

To the maximum extent permitted by law, UnZend will not be liable for any indirect, incidental, special, consequential, or punitive damages; loss of profits, revenues, data, or business; or costs of substitute goods or services, arising out of or related to these Terms or your use of the Services, even if advised of the possibility of such damages. UnZend’s total cumulative liability for all claims relating to the Services will not exceed the amounts you paid to UnZend for the Service that gave rise to the claim in the 12 months preceding the event giving rise to liability.

13) Indemnification

You agree to indemnify and hold harmless UnZend and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Services, your violation of these Terms, or your violation of any third-party rights (including decoding content without the necessary rights or permissions).

14) Export and Sanctions Compliance

You may not use, export, or re-export the software or Services in violation of applicable export control or sanctions laws and regulations.

15) Termination

  • We may suspend or terminate your license or access to the Services immediately if you breach these Terms, misuse the Services, or use them unlawfully.
  • Upon termination, your license rights will cease and you must stop using the software. Sections that by their nature should survive (e.g., payments, IP, disclaimers, limitations of liability, indemnity, and governing law) will survive termination.

16) Changes to the Services and Terms

  • We may modify, suspend, or discontinue features at any time.
  • We may update these Terms from time to time. If we make material changes, we will take appropriate steps to notify you (for example, by updating the “Last updated” date and/or providing a notice on the website). Continued use of the Services after changes take effect means you accept the updated Terms.

17) Governing Law and Dispute Resolution

Unless otherwise required by mandatory law, these Terms and any dispute or claim arising out of or in connection with them will be governed by the laws of the jurisdiction where UnZend is established, without regard to conflict of laws rules. If you are a consumer in the EU/EEA/UK, you also benefit from mandatory protections of your local consumer law. The courts located in that jurisdiction will have exclusive jurisdiction, except where applicable law provides otherwise.

18) Miscellaneous

  • Entire agreement. These Terms, together with any order or invoice, constitute the entire agreement between you and UnZend regarding the Services and supersede any prior or contemporaneous agreements on that subject.
  • Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver. Failure to enforce a provision is not a waiver of the right to do so later.
  • Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations at any time.

19) Contact

If you have questions about these Terms, please contact us through the form at unzend.net/contact-us.